IT Service Desk Administrator

Job description

Your main responsibilities:

  • Report to IT Supervisor 
  • Helpdesk Co-ordination, Incident Management and Monitoring Daily Checks 
  • Work to IT policies and procedures 
  • Produce and maintain network documentation 
  • Install new/rebuild existing work stations and configure hardware 
  • Perform small projects 
  • Support in Microsoft Windows, office and various in house applications 
  • Work within a small busy vibrant IT team 
  • Windows Server Experience and Microsoft SQL Experience desirable 

Requirements

Your profile:

  • Excellent communication and organisation skills 
  • Experience with Active Directory, Microsoft Exchange and Citrix is essential 
  • Ability to diagnose, troubleshoot & solve hardware/software faults efficiently
  • Self-motivated & capable of working on own initiative as well as part of a team
  • Commitment to developing IT skills
  • Self-motivated and capable of working independently
  • Previous IT experience preferable and an interest in IT is essential

What you can expect: 

  • An innovative, modern business environment
  • Highly motivated experienced team 
  • Growth & development opportunities